Complaints About Translation Services

by

Carmen

Many translators claim that it s challenging to keep their previous clients and that the number of clients they served has diminished. Let me explain why this could take place.

Translator need to be aware that nowadays there is a great competition on the market, and clients are very selective. There are clients who constantly need translation services, and they actually prefer to use the same translator for many different projects. They will only cooperate with you again if they were satisfied with your previous services. It is also to your advantage to be familiar with complains the clients have made about translation services in the past. Complains maybe caused by following cases:

The translator demonstrated poor

language

skills

The translator misunderstood the formation of the translation project. He used different font, style.

The translator showed poor communication skills. He has never notified when a problem occurred during the translation process.

The translator turned out to be not reliable. He assured he knew the dialect of the language but did not demonstrate this skill. He advertised himself as a legal translator but never certified his work. When returning the project he did not include the original seal.

The

translator

was not culturally sensitive. He presented himself/herself as a native speaker but did not know all the aspects of the culture.

The translator never returned money. He admitted that the translation was poorly done and promised to recompense but never did.

In order to have your previous clients come back to you, a good translator ought to perform self evaluation after each translation project. Be critical about your skills and ask your clients for feedbacks. Even the negative ones might provide you with another perspectives and ideas on how to improve your skills and develop your professional growth.

Aunes Oversettelser AS has been in the business for 26 years, and we are specialized in technical translations. We are specializing in the Nordic languages, and can offer services into Swedish, Danish, Finnish, Norwegian and Icelandic. The premier translation agency for Norway and the Nordic region! Technical translation services for businesses in the Nordic countries and translation agencies world-wide.

Aunes Oversettelser AS

has been in the business for 26 years, and we are specialized in technical translations. We are specializing in the Nordic languages, and can offer services into Swedish, Danish, Finnish, Norwegian and Icelandic. The premier translation agency for Norway and the Nordic region! Technical translation services for businesses in the Nordic countries and translation agencies world wide.

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